FAQs About
Logbook Loans

We are the UK’s longest establish Logbook Loans company with over 20 years’ experience, so there’s nothing we don’t know!

Here are the most frequently asked questions we get asked about taking out a logbook loan.

A. Yes, it is still possible for you to get a loan. Each application is treated on its own merits so you could still get a logbook loan even if you have had credit issues in the past or you feel that your credit rating may not be great.

A. Yes. If you are considering this, please call us on 01527 910710.

A. We pride ourselves on being able to help you get a loan within 24 hours of you applying (subject to suitability and affordability).


A. Yes. We will ask you to provide proof of income via either accounts, income tax returns or recent bank statements.

A. Usually less than 10 years old. However you may be able to get a loan against older cars as well as motorcycles, vans, lorries and motor homes depending on the value of the vehicle.

A. Yes, the lender will just hold onto the logbook for the car whilst you are repaying the loan.

A. Most of our customers pay by debit card but you can also pay cash into any branch of NatWest. We can also use “CPA’s” or “Continuous Payment Authorities”. We do not accept payments by credit cards, cheques or direct debit.

A. Contact us as soon as possible. The worst thing you can do is ignore the situation. We all go through bad patches and we will do everything we can to help you such as discussing options including payment plans and arrangements (often referred to as “forbearance options”). We want to help you and repossession of your vehicle is always a last resort. However, remember: LATE REPAYMENT CAN CAUSE YOU SERIOUS MONEY PROBLEMS. YOUR VEHICLE MAY BE REPOSSESSED IF YOU DO NOT KEEP UP THE REPAYMENTS ON YOUR LOGBOOK LOAN. For impartial advice and help with debt contact StepChange.

A. You can just use the DVLA tax reminder or renew the tax online. If you need the vehicle documents just get in touch with the lender.

A. A Bill of Sale is what gives your lender security over your vehicle.

A. The Financial Conduct Authority (FCA) regulates the financial services industry in the UK. Its aim is to protect consumers, ensure the industry remains stable and promote healthy competition between financial services providers. Mobile Money Limited is authorised and regulated by the Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, London, E14 5HS

For further information about complaints, please click here.

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