We are proud to be a member of the CCTA and operate by a strict code of practice that means we only ever lend to our customers responsibly.
The content of this website is managed by Mobile Money Limited. The products and services featured are only available to residents of England, Wales & Northern Ireland aged over 18 and are subject to status. By accessing and using this website you are agreeing to the legal and privacy conditions outlined below.
If users have any questions regarding our policies please contact us by e-mailing firstname.lastname@example.org
Telephone calls may be recorded for training and security purposes.
Registered in England Number 3609486
Registered Office: St Crispin’s House, Duke Street, Norwich NR3 1PD
The following are trading styles of Mobile Money Limited
Mobile Money Limited is:
We will treat all your information as private and confidential (even when you are no longer a borrower) except where we are permitted by law or where the disclosure is made at your request or with your consent in relation to arranging your loan. Where your application has been introduced by a third party, for example another broker, we may disclose information concerning the progress of your application to them. We will be pleased to confirm if this is the case.
We will keep your personal data secure and safe on computer and in our records. We will only use this information for the purposes registered under the Data Protection Act 1998. However your information will not leave our company and all our staff are required to observe our privacy standards and to allow us to audit them for compliance.
Should you have any questions or comments regarding our data protection policy please contact the Data Protection Officer.
You are able to see what information we hold about you at any time. You can request a copy of your personal records by writing to the Data Protection Officer enclosing a £10 fee, we will reply within 40 days from receipt of your fee.
Data Protection Officer
Mobile Money Ltd
62 Birchfield Road
Mobile Money Ltd is the sole owner of the information collected. We collect information from our users at several different points on our site.
We may request information from you on our application form. A user must provide contact information (such as name, email address, home address etc) and in some cases, financial information (such as loan amounts, outstanding credit balances etc). This information is used in consideration of your loan application. We use the information to contact you regarding your application.
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users. We do not share your profile or personally identifiable information with any third party.
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies only; once users close the browser, the cookie simply terminates.
By setting a cookie on our site, we allocate each visitor a Unique Reference which follows them throughout the site. This Unique Reference is logged along with referring domain information. In the event of you making a loan application, your email address will be logged in conjunction with this information; otherwise only your referring domain information is stored.
Like most standard web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc are not linked to personally identifiable information.
On occasion, we employ a software technology called clear gifs that helps us monitor the effectiveness of certain internet based marketing and advertising, Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users.
Mobile Money Ltd does not share aggregated information with our partners and advertisers.
Mobile Money Ltd shares web site usage information about users with a reputable third party for the purpose of targeting our internet banner advertisements across the internet. The information we may share with them is not personally identifiable in any way to any of our users.
Mobile Money Ltd is not responsible for the conduct of any pages that you may link to. However, care is taken to prevent any malicious or misleading links from being accessible from our web page.
What happens if things go wrong?
You should find your dealings with us to be prompt, efficient and friendly. Our aim is to provide you with a world class, professional and confidential service. If you have a complaint about any aspect of the service you have received, our staff will be happy to help resolve your concerns.
We recommend that you bring your concerns to our attention as soon as possible. The sooner we know about it the sooner we can resolve it.
For further information or to make a complaint please contact:
Mobile Money Ltd
62 Birchfield Road
Tel: 01527 910710
Fax: 01527 547405
If we are unable to resolve your complaint to your satisfaction you may have the right to refer it to the Financial Ombudsman Service. Our staff will assist you with this.
The Financial Ombudsman Service
Tel: 0800 023 4567 or 0300 123 9123
Web site: www.financial-ombudsman.org.uk